11Feb/100

Lufthansa Makes it Easier to Navigate the Airport

Last week, Lufthansa unveiled its new Lufthansa Navigator app for the iPhone, and I think it looks incredibly handy! Basically, the app determines ones location in the airport, and will direct passengers to their gate, a Senator lounge, restrooms, etc. It provides a map of the terminal, as well as images to help guide passengers along their way.

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I think this is great, especially because I've heard that Frankfrut can be a bit tricky to get around. Lufthansa will be testing it for a few months there and then decide if any changes should be made and if the app should be expanded to other locations. It's available for free from the Apple App Store.

The reason I mention the app here is because I think it would be great if other airlines and airports made similar apps. Developer infsoft shows on its website why its product is useful for airports. Such an app could really make the travel experience easier by directing passengers to an open parking lot, showing the way to the gate, and displaying flight status. But maybe it could also drive revenue. Concessions play a big role in an airport's bottom line, so one would think that it is in an airport's best interest to make it as easy as possible for passengers to shop and dine there.

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