28Dec/113

Delta Introduces Mobile Baggage Tracking

Let's face it - no matter what the circumstances, losing your bag sucks. Worry about the possibility of losing your bag also isn't fun, especially if you off on a long trip. Fortunately, Delta has recently made some exciting changes it its mobile application to help put travelers' minds at ease.

Delta scans tags on baggage periodically through its journey, and having this information makes it easier for the airline to find a misplaced bag. But that same technology can be used to provide peace of mind, as Delta travelers can now use Delta's mobile application to track their bag's journey. In addition, flyers can use the application to determine the baggage carousel where their bags can be picked up.

You can find out more about Delta's new mobile baggage tracking here.

Meanwhile, the airline posted a video on YouTube to show how it all works, and its pretty easy:

And, if you're interested on how your bag gets from Point A to Point B, Delta last week uploaded a fascinating behind-the-scenes video filmed from a checked bag:

Filed under: Uncategorized 3 Comments
1Dec/112

American’s Bankruptcy – What You Need to Know

The biggest news in airline land this week (and probably all year) is American Airlines' announcement that it will be going through Chapter 11 bankruptcy. While this process will certainly have dramatic effects on American's long-term future, the good news is that your AAdvantage miles are safe, and you don't need to worry if you have a booking with American.

The Dallas-based airline has set up a website, AA.com/Restructuring, which has some handy FAQs.  Here's one important bit of info for people who already have reservations:

Will the flights I have already booked change as a result of the Chapter 11?

We will continue to operate our regular schedule of flights, and there are no immediate changes to our service or schedules as a result of the Chapter 11 filing. Tickets will be honored, reservations are fully intact and our policies regarding exchanges and refunds remain the same.

And as for the miles:

Are my AAdvantage miles going away?

No. We will maintain our AAdvantage program and ensure that all miles and elite status earned by members remain secure and intact. As usual, your AAdvantage miles do not expire as long as you have qualifying account activity at least once every 18 months. Qualifying account activity is defined as any AAdvantage mileage accrual or AAdvantage award redemption.

So, in short -- yes, American does have its fair bit about financial troubles, but there's no reason to worry about your upcoming reservation for Christmas travel, for example.

Filed under: Airline News 2 Comments